Freelancer Profile

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Availability: Full Time

$65 /hr
$500 /day
Average Rating
Carol B

Los Angeles / Long Beach / Anaheim, CA

Day of Event Manager, Destination Management, Event Design, Food and Beverage, Front of House Management

Event Types: Conference, Corporate, Live Event, Social, Trade Show

Experience: 8+ years

Short Bio: Accomplished self-starter with a dynamic hospitality career at top luxury hotels and Fortune 500 company—optimizing profitability through the delivery of world-class guest experiences and memorable events that lead to repeat and referral business. Organized, attentive, and mindful of business, customer, and market needs to always deliver on commitments with flawless presentation. Recognized as a natural leader, proactive planner, diplomatic liaison, and creative problem solver with distinctive strengths: 8 Cultivating loyal client relationships with social etiquette, business sense, and a talent for making people feel welcome 8 Collaborating with diverse stakeholders to focus sales and marketing efforts on upselling and executing event

Experience
Senior Meeting Planner
Pacific Life Insurance Company - Los Angeles-Long Beach-Anaheim, CA
Sep 04, 2012 - Nov 30, 2018
Accomplished self-starter with dynamic hospitality career at top luxury hotels and Fortune 500 company—optimizing profitability through the delivery of world-class guest experiences and memorable events that lead to repeat and referral business. Organized, attentive, and mindful of business, customer, and market needs to always deliver on commitments with flawless presentation. Recognized as a natural leader, proactive planner,
Director of Conference Services
Fashion Island Hotel - Los Angeles-Long Beach-Anaheim, CA
Nov 01, 2005 - Oct 07, 2011
Joined new management team and led conference services with an $8M budget and 4 direct reports for Resort Division of 2 hotels and a marina, directing strategy, planning, sales, and service. Took quick action to deliver operational and strategic imperatives through change and cost reductions, optimizing the guest experience and building a culture of success through team building, engagement, and training. Worked with Director of Catering on forecasting combined budget for Catering and Conference Services
Director of Conference Services
Four Seasons Newport Beach - Los Angeles-Long Beach-Anaheim, CA
Feb 27, 2000 - Oct 31, 2005
Promoted in 2000 with a full charge of all-conference services and 3 direct reports, ensuring consistent, high-level service throughout events and continuous turnover of programs from sales to service through active sales participation and direct client involvement. Built on the company's gold standard of hospitality while bootstrapping resources during significant post-9/11 economic pressure. Awarded peer-nominated Manager of the Quarter.
Penny Parr
Independent Contractor
I had the pleasure of working with Carol on a daily basis and as a part of a team on complex events at Pacific Life. Her organizational and communication skills assisted greatly with providing direction to the team that worked alongside her. Customer service and ensuring a successful and memorable event for all are always Carol's focus on each project she handles.
Glenn Hodson
Four Seasons Hotel Newport Beach/Fashion Island Hotel Newport Beach
I had the privilege of working with Carol Broslaw for seven years at the Four Seasons Hotel in Newport Beach, CA. In 2005 the hotel owner, The Irvine Company, took over the management of the property and renamed it the Island Hotel, but the level of service and operation standards did not change. My position was Director of Catering, while Carol’s position was Director of Conference Services. Carol has been involved in every aspect of event planning. After working many years at the Four Seasons in Newport Beach she worked as an event planner for Pacific Life and handled all aspects of their high-profile, senior executive meetings from initial site inspection, travel, housing, complete event planning, and event management.
Bill Brownson
Gavel International
I had the pleasure of working with Carol at Pacific Life Insurance Company from March 2014 through September 2018. Over the 4 years, I was able to watch her work independently as well as part of a team and she does not disappoint. Being able to draw from her previous life as a conference director with Four Seasons Newport Beach and Fashion Island Hotel she knows the right questions to ask and what to anticipate to make sure a program operates flawlessly and within budget. She is detailed oriented, sets expectations and follows through to make sure all the details are met and expectations are exceeded. Her easy-going attitude helps to put the host at ease.